FAQ

Where can SPORTEE be shipped?
We ship globally. If it still shows that the order cannot be shipped to your country, please contact our support team via mysportee@gmail.com.

When is the expected delivery and how will I know when my SPORTEE is arriving?

SPORTEE delivery is estimated between 3-16 business days depending on the destination of the order. You will receive a separate notification via email & text message once your product is dispatched and ready to be delivered by the local carrier.

We are not liable for any items lost in transit/delay caused by the carrier company. If you experience any issues with the delivery please contact the carrier directly.

Please note that during holidays or sale periods delivery may take longer.

I need my order within the day. Can SPORTEE do one-day shipping? 
NO, we cannot do one-day shipping at this time. All orders require at least one day for processing.  

How do I change my order?

There is a very limited time window where we can make changes to your order. If there is an error that needs to be corrected or a product change you wish to make, contact us immediately after placing the order. Fill out the contact form with your order number (it begins with # and contains four digits) and the changes you would like to make. We cannot guarantee that the change will be made and note that changes CANNOT be made after the order has been processed at the warehouse.

International compatibility
Our products come with a low voltage global compatible AC/DC adapter.

What happens in case of a power shortage?
In case of a power shortage, the piece in levitation will simply fall back to the base due to the strength of the magnets. Just place your product back in levitation once power is restored.

What material is the base made out of?
The wooden bases are crafted out of sustainably sourced, quarter-sawn wood.

How does levitation work?
Our products float freely in the air via magnetic levitation.


24/7 Customer Service

Our team is at your disposal for any question about our articles or your order.

Secure Payments

The management of our online payments are 100% Secure with Stripe & Paypal.

Free Shipping

We ship globally, and we do it for free.

Satisfied or refunded

We offer a 14 day money back guarantee after receipt of the items!